The Employee Assistance Fund process

It’s not exactly ADHD-friendly, but it’s:

Check you’re eligible

You must

  1. Have supporting documentation proving a disability (e.g. a GP letter, diagnosis report, medical certificate)
  2. Be an Australian Resident
  3. Either
    • have an offer of employment; or
    • be employed for a minimum of 8 hours per week, for at least 13 weeks; or
    • be employed for a minimum of 8 hours per week, where that employment is reasonably expected to continue for at least 13 weeks; or
    • be a Self-employed Worker who has been working at least 8 hours per week over the last 13 weeks and earning an hourly income that is at least equivalent to the National Minimum Wage

Apply

  1. Create a new registration online and link your MyGov ID to Job Access
  2. Make an new application under “Specialist Mental Health Support”
  3. Upload your supporting documentation
    • confirmation of formal diagnosis,
    • residency status if not a citizen;
    • and if self-employed – a job description, list of disability specific workplace barriers and solutions, summary of timesheets for last 13 weeks, and summary of earnings such as a BAS or tax statement or list of invoices)
  4. Speak to your employer to let them know you are applying as they will complete a Proof of Employment form. If you’re uncomfortable doing this call EAF on 1800 464 800 to request an exemption.
  5. When approved, you’ll receive a form from the EAF to send to me that I will need to add relevant details to about your specific situation and how coaching will help (workplace barriers and strategies)
  6. You send the completed document back to the EAF and wait for approval
  7. I invoice you
  8. You get reimbursed

The process from application to approval usually takes around two weeks, but as of 9 June 2025 please expect timeframes of 6-10 weeks before you are able to book in. You can access support sooner by purchasing a coaching package out of pocket.

Learn more about the EAF application process.